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1.7 Based on 22 reviews
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  • Customers like
    • Swagbucks tv 2
  • Customers don't like
    • Deactivating account 7
    • Will not respond to complaint 6
    • Stealing money 5

Swagbucks - NOT getting total earned points
1 of 4

On 4/28/16 I shopped Walmart using the earn 7 points per dollar. My purchase came to $212.00. I should have earned 1484 points. Instead they are crediting me for 824. On April 28th I sent an email regarding this issue. On 4/29/16 I did another purchase with Walmart for $63.03 which they say I only will earn 189 points. On 5/4/16 I contacted them again now with both of these issues. I am to date short 1076 points. They have sent me a letter to... Read more

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I recently received a series of e-mails from an UNKNOWN website called SwagBucks. These e-mails included verification messages to verify my account. Now, this was surprising to me as I NEVER signed up for an account there. I repeat: NEVER. So, out of surprise and concern, I tried to find a way to remove my e-mail from this account. Unfortunately their online customer service ticket ***, is awful. I had to provide a series of information about... Read more

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Swagbucks deactivated my account with no forewarning, and I had over a thousand SBs racked up. It's frustrating because I put so much time into that website. Even more so that I should have because I had to work 5 times as hard to get my SBs to go through- most completed offers and linked purchases never went through and I had to open request after request, which ironically is what got me deactivated, I am sure. So, in that way, it was a no win... Read more

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This is a terrible, terrible company. They will let you earn money for them, and as soon as you try to cash out, deactivate your account for absolutely no reason. Add comment

I'm not into surveys or watching videos to make a few bucks just online purchases like a john deere mower from lowes and a carnival cruise plus all types of department store purchases that amounted to almost $90 or 8800sb swagbucks points. They will deactivate your account without any notice and keep all of your money that's how they are still in business by scamming people. I would not do business with them if they offered to return your money... Read more

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Hi, I'm 24 years old and a college student, and I am female. I earned a bit of money with swagbucks since 2014. It was nice at first, I even gotten one of my relatives to join a year ago. Not too long ago, I just went to log in and my account was closed. I didn't even do anything at all. Judging by the fact that they closed my account, I doubt that I'll get it back. This is really messed up. It seems like they wait until you get a certain amount... Read more

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Their website screws up almost constantly and even when it actually does work, they are impossible to reach. You have to fill out some *** form and you can try to process it 50 times or more and you don't know if it went through or not. You did everything it asked you and still it doesn't go through and they don't get back to you. Now they want you give them a *** attachment. Also, even when the site works, they still don't pay enough.... Read more

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I created an account a few weeks ago at my friend's urging since you get points for referring someone. I took many surveys and polls etc. I earned enough points to redeem my point for a reward, I'd been waiting for my reward for about a week but nothing ever came in my emails. So today I went to log in to the account to see what was going on and when I tried to sign in I got a message saying my account had been deactivated. Pissed consumer. I... Read more

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Just about every survey you click on has either "reached it max" or "you don't qualify" for it. Some will ask a few questions then determine you don't qualify. Fine. But I have done 2 just today, that asked me a TON of in-depth questions (at least 20 or more questions and took a long time to get through) so I figured I was in. Then suddenly I get the "you don't qualify" screen and I get absolutely NO CREDIT for it. Total BULL. After the survey... Read more

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swagbucks is constantly reducing the videos catalog making harder to get points . from the watch option on the website they keep reducing the amounts a lists that offered a decent amount of videos for points (4 videos - 1 point) and they already eliminated those who could be considered a good deal (1 video 1 point, 2 videos 1 point, 3 videos 1 point, etc). in addition to that the videos using the swagbutton have also being decreased, the last... Read more

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