Anonymous
map-marker New Cumberland, Pennsylvania

Overcharging credit cards

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After saying there was a dollar fee to use your service. They actually charged my card $19.99 and then another $29 or $49.99!! That's technically stealing credit card fraud!! And yes I am a pissed customer
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Diane R Xhx

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Verified Reviewer

Missing points

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Swagbucks - Missing points
Missing points I had my points rewarded and then they were taken away I was given no notice that these points were going to be declined I followed the leads I opened up a direct deposit and I had money deposited and as you can see I have been using my chimes account
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Loss:
$600000
Pros:
  • Completed activity
  • Website
Cons:
  • You are never going to get to use the card

Preferred solution: Full refund

User's recommendation: I have no recommendations because I don’t Knowing how this is going to be resolved I want my points backknow how this is going to be resolved

Miranda M Tjr

Refund

Purchased 2 $10 mastercard giftcards and would like to refund them for 960 swagbucks or have them sent to me in the mail so I can actually use them
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Jack N Swb

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Verified Reviewer
| map-marker Regina, Saskatchewan

Missing points and bonus points ( 300 & 222 ) for Sept 2022

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On Oct 5 2022 I tried to get my September bonus . Total points showing were 522.. When I tried my points showing disappeared but they were not credited to my account. I would to have them credited to my account, I have tried other avenues with no success.
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User's recommendation: Keep at it. If your missing points go after them

Von m Ptk

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Verified Reviewer

Deactivates my and mom s account for no reason

Swagbucks deactivated my account and my mom s account for no reason. I tried contacting their support but they wont reply specifically what we did wrong for our accounts to be deactivated. All of them were generic replies. I tried the BBB route and they still replied with their generic bot reply. After making us work on accomplishing their offers, we suddenly got cut off
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Preferred solution: Full Return of my account and my mom as account and the payment of due.

Vickie B Akt

I can't get code verification to redeem SB

I have tried for 3 days to get a code to my phone to redeem my SB for a gift card. I have redeemed several SB for gift cards in the last 6 months and I never had any issues. I click to get a code and nothing happens. I hit the resend button and I get an error message. Now I can't send a ticket to customer support to report the problem. Swagbucks is still letting me do surveys and complete my daily bonus. The SB are still being added to my total.
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Jewel G Vqd

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Verified Reviewer

I can’t access my gift card from my email to PayPal

Original review Oct 31, 2022
PayPals gift card is in my email, I clicked the link as instructions said to do and a long number appeared. After that, no other instructions were given. I thought it was going to show up in my PayPal account automatically. How do I start using my gift card? How do I get it from the email to PayPal?
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Preferred solution: I just want my gift card and to be able to access other gift cards when I redeem my points. And to be able to contact customer service verbally.

User's recommendation: It shouldn’t be so difficult to access your gift cards

1 comment
Jewel G Vqd

I still haven’t heard or gotten my $25 gift card. At this point, I would like to exchange my gift card to an Amazon card.

Please help me out.

I don’t know why they don’t answer me and fix this problem. Since it appears to be a challenge for PayPal, I would rather have an Amazon card.

Evelyn F Bhh

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Verified Reviewer

Verify my # to unlock rewards

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Original review Sep 19, 2022
look i called and i left tickets but i been trying to verify my # I can get the apps sent to my phone but not verify to unlock I cant claim anything I am so extremely upset now there no possible way to correct but to talk to an employee I need help please help correct this I still cant get anywhere past that verification I do not get you code to pass that for putchase rewards but I get your messages to download your game apps I need help to purchase rewards
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Preferred solution: i couldnt do motr to makr money so i did lose money i needed account unlock code

User's recommendation: why so difficult

Anonymous
map-marker Grayson, Kentucky

This is not a valid number.

I mean, you get to the company but there is no way to speak with anybody, even an operator.Need them.
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Lori S Ypd

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Verified Buyer
|

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Verified Reviewer
| map-marker Saint Johns, Florida

Missing Swagbucks points for several purchases

Missing Swagbucks points for several purchases. This is happening to me all the time today its 1000 swag bucks I missing. I purchased two of the Armen Hammer kids toothpaste and shouldve received 500 swag bucks and did not. I also purchased two of the Palmolive start kits and shouldve received 500 swag bucks and did not. Last week I purchase the Oreo sandwich desserts and shouldve received 100 swag bucks and did not
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User's recommendation: Watch your swagbucks rewards carefully

Aydyn Zse
map-marker Delevan, New York

To take care of a problem i am haveing

So I cash out for a amazing gife card for 25.00$ but when I went it aks me for the Security code. And I did not remember what it was so I had to get a new one. But it still saying that my card is not available tosend.Thereanyone u can see what up with it?
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Sata B

Missing sign up 20

I never recieved I was promised 20 for signing up it never came. So Im calling in to check whats up thankyou
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Pros:
  • U can make money
Cons:
  • It takes a little while

Preferred solution: The 20 in my account

User's recommendation: Idk

Littlehery

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Verified Reviewer
| map-marker Spring Hill, Florida

Change of phone number

I never can get through to talk to anyone so my problem never got solved so maybe next time ill be able toreach someone
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Isaiah M Fql

Never received swagbucks

I signed up for chime through swagbucks I'm was supposed to receive 20 thousand swagbucks from setting up direct deposit I did in received over 4 deposits so I never received my swagbucks in I want them
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Loss:
$200
Cons:
  • Are con artists
Christina B Gwh

Help updating phone number

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I've been trying to update my phone number for 2 months now and I keep giving ticket after ticket after ticket and they're saying that it's fixed so I go to get on and it's not fixed I can play Swagbucks live however I cannot redeem any of my Swagbucks I can't play anything because the verification goes to my old phone number. I tried calling in today cuz I had to wait for a certain time and I got hung up on I love Swagbucks but what's the point in even playing if you can't join in you know it's ridiculous
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Loss:
$5000

Preferred solution: I would like to get on my Swagbucks that I've missed out on since I've started and you know and it's it's bad because I had a rough time and this was one way of me getting my mind occupied and getting away from my life right now and I can't even do that

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