Anonymous

Shopping with them for years!!!

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Took away all points for shopping with them have been shopping with them for many years.
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Cons:
  • Not paying
  • Will not respond to complaint
Anonymous
map-marker Mission Viejo, California

$30myvright

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I need someone tall call to believer this is not taking advantage if our work meaning what we do do your website and then keeps promising and it is not true . I can make the social media spread the bad news about you. It is not threatening but it is what have to do as I saw how you ignoring my messages and not giving me my right . Her is my number 858531**** And my email Aya.golan30@***.com
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Monica Gbk

Not convenient in customer service

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For the love of God! Why can’t your company just provide a page where people can just email your company???? I have a question and all I see are the FAQs. I just need to email someone! Why is it so hard???? I am not seeing my points for purchasing something online and I wanna make sure I received my 1,000 Swag UCLA for making my first online purchase. I wanna personally know that your company saw that I made a purchase and tell me personally that yes, you did see I made a purchase and assure me I WILL receive my 1,000 Swagbucks.
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Pros:
  • Good points
Cons:
  • Not available to reach anyone
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Amy P Djz

Worst money paying app

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I thought inbox dollars was a joke - you now take the cake! I used to make so much money busting my *** and now you barely hand out a penny here or there. I’ll spend my time on other sites that appreciate me.
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Loss:
$25
Pros:
  • To make money on sb
  • Doing surveys
Cons:
  • False promotions of offers that they dont honor
  • Contact them for my sbs reps sending me to other websites
  • Difficulty in redeeming my rewards
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Donna E Amf

Get ready to fight for points and be dissapointed

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I signed up for an offer directly from their website to deliver for doordash. After signing up completing a background check linking accounts. waiting for and activating a card then completing deliveries and doing everything the way it specifies I am still pushing to get paid. They will ask you for screenshots of everything. Don't delete any emails because the will ask for everything!!! I am not the only one that this has happened to. After searching I have found several people on reddit, instagram and other social media platforms that say not to bother. I should have listened. I am still continuing to request my payment as they stated that they could pay me as a courtesy......Then half the time I send an email I get a response about an offer that I haven't even tried to do.
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Loss:
$150
Pros:
  • You will get paid for surveys and non pending fullfillment
Cons:
  • Not giving points earned
  • Being scammed by swagbucks
Reason of review:
Poor customer service

Preferred solution: Give me the amount owed for following the instructions given in good faith of payment.

Anonymous
map-marker Lagos, Lagos

Complaints

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I did not receive my verification email. I want know the reason for that please.
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User's recommendation: It a good website.

Anonymous
map-marker Gilbert, Arizona

Be careful when you go to settings and don't touch the audio settings unless you need it. I tap on it and it locked my phone and can't unlock even when I enter my pin

unable to unlock my phone and I called and I got no help
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Reason of review:
Access/ activation issues
Briana P Xwv

Missing alot of swag bucks

They wont give me my 40000
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Reason of review:
Missing sb
Kristina Sin

Frustration

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Every time I log in or browse the web, Swag comes up on browser, I downloaded the button and now I can not remove it, not even logged on, and I feel my computer collecting viruses.
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Reason of review:
Return, Exchange or Cancellation Policy
Cheryl J Dtn

Phone verification

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i cant do most of the offers because it wont let me verify my phone number. first time trying it the message said i had exceeded the number of tries to verify. if i cant verify what is the point of using swagbucks if offers are not available to me
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Cons:
  • Not being able to talk to a representative
  • App glich
  • Poor customer service
Reason of review:
Access/ activation issues

Preferred solution: Deliver product or service ordered

Anonymous

Shut off

I have been doing surveys for many years.. this is the forth time they say I am giving wrong answers. Why would Inot give right answers. Do they just random pick out people. I do not falsely give answers
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Reason of review:
Bad quality
1 comment
Guest

This is exactly what happened to me. My guess is that they think that some people go too fast.

I give my best answer, but I was shut off as well.

Mypoints did the same thing a while back, but they must have figured out what was wrong with their system. Weird since they are owned by the same company.

Charlayne P

I had a lot of swag bucks and I got a upgrade on my phone and I losti. What do I do

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I got a upgrade on my new phone and I lost my swag bucks how do I get it back okay.
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Loss:
$2762
Reason of review:
I got upgrade on my phone

Preferred solution: Get my Swagbucks back

Brian T Cxc

Claimed a gift card months ago and still have mot received.

Says git card was shipped months ago. How can i track it or figure out what happened
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Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Christian c Vwp

Never received $10 cash reward and 5% cash back on amazon purchase

Never received $10 cash reward and It says 5 Swagbucks for every 1$ spent on amazon. I would like to be credited the 1000 plus the 330 for the purchase
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Loss:
$13
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Tawny J

Account Verification

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I've been trying to sign up for sweepstakes, redeem rewards and take part in certain offers but I can't because I need to verify my account but whenever I enter my number it says my account has exceeded verification tries. The issue starts on my side as I've moved from America to the UK from since the opening of my account years ago, but you can't change base country on this site apparently. I've tried several times to enter my phone number not knowing that it only accepted US numbers.. Plus, my UK number is missing a space to enter the full number BTW. Can I verify my account some other way since this way is causing me a lot of strife.
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Reason of review:
Poor customer service

Preferred solution: I just want your contact system to be better, and I want my problem fixed (verification).

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