Swagbucks
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed payout
Preferred solution: The payout they owe me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkCan’t log in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScrewed me out of money I was relying on for a bill
I completed a multi step survey and didn't get credited over $129 and support is useless and misunderstands everything I saw apparenty and I had back and forth for weeks and then some final message saying it was decided for good. I provided everything that showed my progress and screenshots of the transactions I made and they kept acting like that wasn't any sort of proof even with it right there in their face.
Would then give a list of multiple different reasons why it wasn't credited none which applied to me and would never give an exact answer because I did everything right. I had been a member for over 9 months and earned over 150,000 points and was a pretty high rank able to do up to 5 gift card instant transactions a month. I recommend you also contact Prodege who owns Swagbucks and email them or try calling and leaving a message because nobody answers along with messaging people on LinkedIn who work for either company and the messaging them. Going to produce a lengthy video about them although it probably won't do anything though.
Prodege in 2020 had over $200 million in revenue and Swagbucks along with other sites they own are massive revenue generators for them so when someone does everything by the book and doesn't get credited don't let them convince you they are just some small-medium size company. They also work with major companies like Disney and other massive companies Prodege LLC does/did marketeering for them.
They clearly don't really care or else their ratings on every rating site wouldn't be so poor. I encourage everyone to spread the word and to produce videos and do whatever they can.
- When they payout it helps a lot
- Can screw you at any time and they are still profiting off u
Preferred solution: Full refund
User's recommendation: Swagbucks owned by Prodege LLC can screw you at any time for no reason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Upper Marlboro, MarylandMi app está desactivada
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Gift card not received
Company fixed the issue and I have been provided with apology. Customer service finally issued egift card
- Good array of offers
- Gone crazy lately
- And not responsive
Preferred solution: Full refund
User's recommendation: Tell them to get sensible
Payment not received/ unable to get in touch with a representative!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed 24 service
- Surveys are ok time and content
- Redemption software issues
Preferred solution: Redeem my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmergency
Preferred solution: My e-card
User's recommendation: They don’t answer the call and try to make you pay to talk to them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spruce Pine, North CarolinaIt didn't work
Uh..it wont let me redeem points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven’t received my Swagbucks
Preferred solution: Deliver product or service ordered
My account
- Lot of pros to many to list lol
- No customer service
Preferred solution: Hello with my secret answer
User's recommendation: Remember to write down your secret answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo swag codes
Preferred solution: Additional Points
I tried to call customer service Bec I have been logged out of my account and I have lots of money in my Swagbucks account. Nobody ever answered the phone and I wasn't presented to be able to leave a
User's recommendation: Customer service is horrible
Cash out
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