Swagbucks Phone Numbers and Emails

Headquarters:

  • (310) 294-9599
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Swagbucks Emails:

Accessibility
Accessibility
Customer Service
Customer Service
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Contact Information

Swagbucks Website:

Swagbucks Help Center:

Corporate Office Address:

Prodege, LLC
2030 E Maple Ave
El Segundo, California 90245
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am- 6:00 pm (PT)


Other Location:

Swagbucks GmbH

Paul-Linke-Ufer 41

10999 Berlin

More contact details

Swagbucks Customer Service Reviews

1.4 / 5
Bad
Matthew Mfr
Swagbucks Verification
stars-rating stars-rating stars-rating stars-rating stars-rating
1.8

GreatThe app is very buggy with customer service. No direct number or email address makes
It even worse

Read full review
Roselyn P Wnc
You asked for a review

If the outcome was due to the liaising between Sw and Pissed C then its 10 out of 10. If Sw did not respond and Im accessing now because of a technical hitch then I give 5 to Pissed C for at least their service!

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Guest-5540820
Payment not received

Dear Sirs, I wish to clarify that I believe that I may have been wrong about my complaint about swagbucks. What happened us that I did not understand what I had to do to link my pay pal card to swagbucks accounts.

Thus I thought I was being taken advantage of wherein there is so much fraud going on in the world. I would like to apologize to swagbucks and furthermore I'd like to state that I still haven't been paid but I do know that my pay pal account is now linked to swagbucks account.

Once again swagbucks my apologies and may I get paid my little $5 and some change now? Have a great one!

Read full review
CindyBooBoo
Another Scam Site
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They are slow and completely unresponsive. I am still looking for 7,500 Swagbucks that should have been rewarded in December for reaching Level 101.
I even went to MonopolyGo Customer Support to provide a date of when I reached the level to receive said points.

Attached it to my ticket and have heard nothing.
After reading several reviews, this is the norm for them with the MonopolyGo Game and the final level.

They dont respond via their site or Facebook Messenger.
It's funny how they go ghost when they need to payout the large amount of Swagbucks. This company is a scam.

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How Good is Swagbucks's Customer Service?

Brandon T Qsi
Brandon T Qsi
Feels Disappointed | Feb 15, 2024

Tried to submit a problem using the offer option and put temu and my info and when I was done it would say you need to fill out everything when I already did and there is no other way for me to contact them.

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Eddie K Mbv
Eddie K Mbv
Feels Disappointed | Feb 11, 2024

Can not get in touch with a real person. Only option is to email them.

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Anaiah Oxc
Anaiah Oxc
Feels Disappointed | Jan 18, 2024

I still haven’t received my card. I called and got no answer. I feel like this is terrible customer service.

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Caelin Kje
Caelin Kje
Feels Disappointed | Dec 27, 2023

Non existent

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Kadiatou Zns
Kadiatou Zns
Feels Disappointed | Dec 02, 2023

They never contacted me there service is horrible someone has to contact me

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Amy S Arq
Amy S Arq
Feels Disappointed | Nov 26, 2023

No one has answered me back

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Summary of Swagbucks Customer Service Calls

3K TOTAL
CALLS
00:34 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Swagbucks?

Account Question:

  • “Can't log in.”
  • “I forgot my security question”
  • “Change phone number on my account”

Request for Information Question:

  • “Phone verification”
  • “Find out why my account been deactivated”
  • “Email verification issue”

Cards Question:

  • “Gift card”
  • “Gift card not working!!!!!!”
  • “Declined gift card”

Shipping and Delivery Question:

  • “Didn't get order”
  • “I did not received my SB”
  • “I didn't receive my gift code to get my $10 american express reward card..”

Return/ Replace Question:

  • “Need to change my email and phone no.”
  • “IVE BEEN RETIB FOR TWO WEEKS TO CHANGE MY NUMBER AND THEY KEEP SENDIG MW THE SAME THING. IM OVEBIT. UMBER”
  • “Change my phone number”

Activation/ Cancellation Question:

  • “Deactivated”
  • “Deactivated Account”
  • “You deactivated my account for no reason”

Product/ Service Question:

  • “I unable to withdraw”
  • “Phone number still in system”
  • “Error with system”

Payments and Charges Question:

  • “I have charges in my credit card from you company”
  • “Unauthorized transaction”
  • “Payment not received”

Staff Question:

  • “I need customer service help”
  • “Issues with customer service on website. Not receiving swag buck credit”
  • “Wow can't even talk to customer service ?”

Website/ Application Question:

  • “Website won't let me respond to tickets”
  • “I know alot off wikness in yourwebsite thats what arab people use to win mony from you”
  • “Change phone number I'd will not verify on third party website”

Employment Question:

  • “Not able to get paid”
  • “Not getting credit for things I've done, earned, joined the app for. Im becoming angrier everyday.”
  • “Not able to get paid to PayPal”

Refund Question:

  • “Refund my sb”
  • “Waiting on a refund”
  • “Refund”

Other Question:

  • “Change number”
  • “Missing sb”
  • “Numero de telephone”

About

Related Companies

Prodege, InboxDollars, MyPoints, ySense, nCrave

Summary

Swagbucks is a service which specializes in online rewards. It appeared in February 2008. The service owner is Prodege LLC. Its headquarters is based in El Segundo, California, USA. All customers can get virtual Swag Bucks currency by playing games, discovering online content, taking surveys, watching videos, and searching the web. The virtual money can be redeemed for gift cards in various stores and sweepstakes. It is also possible to get cash back when shopping online. The service can be joined on a free of charge basis. There are Swagbucks TV apps for iOS and Android. Swagbucks has Fast Growing Private Companies and CFO of the Year awards.

Swagbucks is ranked 81 out of 360 in Gift Cards, Rewards and Cashbacks category

Area Served

USA, Worldwide, Asia

Payment Methods

PayPalVISAMasterCardDiscover

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