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Summary of Swagbucks Customer Service Calls

546 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
00:31 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Swagbucks to Ask about:

Account:

  • “I didnt not get my swagbuck points in my account. I made a purchase today on 6/5/2018”
  • “Never got my swagbucks from making hulu account”
  • “Unable to verify account by text”

Cards:

  • “I got a post card with a code that does not work”
  • “I wanted to know how to transfer money from the app to my debit card”
  • “I want to know how to redeem my swagbucks to my pay pal cash card”

Payments and Charges:

  • “Payment”
  • “Charges”
  • “Payment not received”

Refund:

  • “Refund”

Website/ Application:

  • “Email won’t update on website”
  • “Cannot access web site”

Cancellation:

  • “Cancel my account”

Staff:

  • “Customer service”

Employment:

  • “I am supposed to be a referral of jobu1854 and he is not receiving anything off what I'm doing”

Other:

  • “Can’t log in”
  • “Have not responded back to me”
  • “Deactivated”

About Swagbucks

Top 5 Swagbucks Products

Account, Website, Mobile Application

Top 5 Likes about Swagbucks

Swagbucks tv, Getting swag bucks for searching normally, Hard to submit email, Getting invovled with what i could, Website

Top 5 Dislikes about Swagbucks

Customer service, Will not respond to complaint, Not paying, Deactivating account, Stealing money

Top 5 Related Companies

Prodege, SodaHead, nCrave, ProdegeMR, MyPoints

Summary

Swagbucks is a service which specializes in online rewards. It appeared in February 2008. The service owner is Prodege LLC. Its headquarters is based in El Segundo, California, USA. All customers can get virtual Swag Bucks currency by playing games, discovering online content, taking surveys, watching videos, and searching the web. The virtual money can be redeemed for gift cards in various stores and sweepstakes. It is also possible to get cash back when shopping online. The service can be joined on a free of charge basis. There are Swagbucks TV apps for iOS and Android. Swagbucks has Fast Growing Private Companies and CFO of the Year awards.

Swagbucks reviews and complaints

Swagbucks is ranked 6 out of 39 in Gift Cards, Rewards and Cashbacks category

Area Served

USA

Payment Methods

PayPalVISA

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Swagbucks Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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