Swagbucks - NOT getting total earned points
On 4/28/16 I shopped Walmart using the earn 7 points per dollar.My purchase came to $212.00.
I should have earned 1484 points. Instead they are crediting me for 824. On April 28th I sent an email regarding this issue. On 4/29/16 I did another purchase with Walmart for $63.03 which they say I only will earn 189 points.
On 5/4/16 I contacted them again now with both of these issues. I am to date short 1076 points. They have sent me a letter to confirm my letter, but to this date of 5/23/16, they have not gotten back to me. I am fed up with this company and will not be using them to make purchases.
I had problems in the past of not getting credit when I did surveys, so I have only done purchases.
Now I won't be doing that.
Review about: Swagbucks Shop And Earn Rewards Program.
Reason of review: Poor customer service.
I didn't like: Continuously open requests to get my earned swagbucks, Will not respond to complaint, Continuously open requests to g, Continuously open request to your problems that you are having.