Product: Swagbucks Customer Care Clear all filters (0 of 13 reviews match)
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I've contacted Swagbucks on several occasions lately, once for not receiving swagbucks through the dollar shave club (only received the first amount and not the second). I was told they would drop down but it has been months so I guess I can kiss that good bye. Then,...
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1.8
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Swagbucks Customer Care
I didn't like
  • Customer service
#1341517
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Swagbucks - No response

I don't know how to talk with someone can they call me 4075357097 i having a problem trying to get 2 $10 visa cards won't let me redeem please help or send them to me somersdeborah25@gmsil.com thank you
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Swagbucks Customer Care
#1268423
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Swagbucks - No response by email

No response about my 2100 sb for signing up for hulu
4.0
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Swagbucks Customer Care
#1242966
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Swagbucks - Deactivated my account and Support doesn’t answer calls

I got the app yesterday and thought it was great. Today, I get on it and it tells my me account was deactivated. I went on their customer support section of their website, and they don’t even list their number on there. I had to come to this third party website to find it. Then, at 4 PM on a Wednesday, which should be regular business hours, I eat no answer. They don’t care about their customers.
1.0
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Customer service
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Swagbucks Customer Care
#1221186
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Swagbucks - Unable to participate in surveys

No answer when i called customer care.. Im not able to participate in surveys thats worth alot of sb
2.4
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Product or Service Quality
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Value for money
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Swagbucks Customer Care
#1209050
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Purchased some items and never received credit.Had to email customer support multiple times. Took weeks to resolve. I finally redeemed my points for a gift card and it never came, despite saying everything was fine. Screw the site. It's a massive scam. Customer service...
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Swagbucks Customer Care
#1181124
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I need this issue resolved- I have been using Swagbucks for quite some time and I have never had this problem. The giftcard I am trying to redeem is a Virtual Mastercard for $5. It is worth 500 Swagbucks. I use these giftcards avidly and I would love to have it...
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Swagbucks Customer Care
#1133016
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Swagbucks needs to improve on this. Its really frustrating and disappointing to see such kind of service. Also cash back has not been added to account as per offer and hence was trying to reach out. But , no use. xx xxx xx xxx xxx xxx xxxx xxx xxx xx xxx xxx xxx xxx x...
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Anonymous
Anonymous

They do not respond. Despite the fact that they have a good rating with the BBB they are not a good company to do business with.

Anonymous
Obvious girl

When was the last time they contacted you or when you sent your ticket? Did you try messaging them on fave or writing on their visitor wall?

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Swagbucks Customer Care
#1088570
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Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
Swagbucks is an extremely dishonest company
I signed up after I saw a commercial that had a swagbucks code, you enter in the code for 1,000 swagbucks when you join. The site would not accept the code, I wish I would've taken screenshots but I didn't think the company would be so underhanded. Once I signed up...
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Anonymous
chris

90% of my logged purchases never come though and then they turn around and blame me for their system not working, and therefore cannot give me the points I am rightfully owed....

Anonymous
CallOut

Swagbucks is beyond dishonest. Hoping this company goes away at some point. SweatCoin is another one that is beyond dishonest but it's even worse.

1.0
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Swagbucks Customer Care
#1055401
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Swagbucks - Recording no live phone contact

No one answers phone, you just get a recorded message referring you back to their website where no one ever responds for months
1.0
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Swagbucks Customer Care
#1040368
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