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I recently received a series of e-mails from an UNKNOWN website called SwagBucks. These e-mails included verification messages to verify my account.

Now, this was surprising to me as I NEVER signed up for an account there. I repeat: NEVER. So, out of surprise and concern, I tried to find a way to remove my e-mail from this account. Unfortunately their online customer service ticket ***, is awful.

I had to provide a series of information about the account before getting any sort of account help. So as you can image I could not close the account myself. I tried calling their so called "Customer Service Line" which was in the end pure dog ***. Their phone number is basically comprised of a voice over that redirects everyone INCLUDING potential sponsors to either Swagbucks.com or another phone line.

This makes any kind of human in Swagbucks UNREACHABLE. Ultimately their company service is *** and their technique to avoid customer satisfaction successful.

COMPLETELY USELESS ***.

Reason of review: Poor customer service.

Swagbucks Cons: Customer service.

Location: Elmhurst, New York

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